A couple of years ago, I wrote a post on LinkedIn about making customer rewards like coupons worthwhile to customers. I relayed a story from a friend about a spelling-challenged bakery that had mangled the spelling of her son’s name on his birthday cake. In exchange for their trouble, she got a complimentary mini-quiche and access… Continue Reading When a Coupon Isn’t a Reward
Have you been getting more spam calls lately? Of course you are. Everyone is in spite of the Do Not Call (DNC) Registry. So what’s going on? So what’s going on? DNC Can’t Keep Up With Phone Technology Actually, the DNC list worked pretty well back in the day. It came about from early anti-spam… Continue Reading The Return of Spam Calls
I was surprised to read that an important part of the Americans with Disabilities Act (ADA) still hasn’t been finalized. Final rules were supposed to be issued last year about making websites ADA compliant, but have been delayed to next year. However, this hardly means that businesses required to meet ADA requirements for physical access—schools,… Continue Reading Make Your Website ADA Compliant
I am so glad I found Grammarly. One of the frustrations I have with WordPress is that it refuses to incorporate a spell or grammar check in its dashboard. Sure, I can draft in Word, which has its own built-in spelling and grammar check, and upload new pages to WP. But this is rarely a smooth… Continue Reading Relax. You’re Using Grammarly.
I found myself in my neighborhood veterinarian office last week for the second time in several years signing a form to allow a beloved dog to be euthanized. And while I have no doubt I spared Dino the specter of a lingering, painful death, it still hurt to let him go. Losing a pet—even when… Continue Reading Grieving and Pet Death