Copywriting Services for The web
Negative reviews are a fact of life, particularly for busy customer-facing businesses like restaurants and retail shops. It’s tempting to ignore them. We shouldn’t take them personally, and everyone has a bad day, right? But you should respond to as… Continue Reading Responding to Negative Reviews
Save the date! says the email. Do you have an internal calendar that lets you automatically identify the day that matches a date? I certainly don’t. Unless there’s something outstanding about a particular date – leaving for vacation, tickets for… Continue Reading Save the Date! (But What’s the Day?)
I’ve become pretty familiar with phone trees since I started providing phone captioning services for people with hearing disabilities. This service is provided free from the Federal government through the relay service tax on every phone bill. I’ve observed many… Continue Reading Falling Off the Phone Tree