Save the Date! (But What’s the Day?)

Save the date! says the email. Do you have an internal calendar that lets you automatically identify the day that matches a date? I certainly don’t. Unless there’s something outstanding about a particular date – leaving for vacation, tickets for… Continue Reading Save the Date! (But What’s the Day?)

Falling Off the Phone Tree

I’ve become pretty familiar with phone trees since I started providing phone captioning services for people with hearing disabilities. This service is provided free from the Federal government through phone service taxes. But many of its users struggle with automated… Continue Reading Falling Off the Phone Tree