Rural Internet Access Remains Elusive

Rural Internet Access: Still Elusive for Many Americans Internet access in rural America has improved but remains pretty rudimentary as far as speed goes. This discourages a lot of rural Americans from investing in it at home. Those who are… Continue Reading Rural Internet Access Remains Elusive

Idioms Away and Dialect Demagoguery!

I spent a couple of years living in Cambridge, England where I learned to speak British English and quickly came to realize Americans speak an entirely different dialect. I came to enjoy noting language differences and sharing my discoveries with… Continue Reading Idioms Away and Dialect Demagoguery!

Falling Off the Phone Tree

I’ve become pretty familiar with phone trees since I started providing phone captioning services for people with hearing disabilities. This service is provided free from the Federal government through phone service taxes. But many of its users struggle with automated… Continue Reading Falling Off the Phone Tree

When You Can’t See The Fine Print

How often do you read the fine print when you sign up for a new membership, open an account, or subscribe to a newsletter? Unless there’s a credit card involved, I don’t even skim the fine print. And if there’s… Continue Reading When You Can’t See The Fine Print