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Rural Internet Access: Still Elusive for Many Americans Internet access in rural America has improved but remains pretty rudimentary as far as speed goes. This discourages a lot of rural Americans from investing in it at home. Those who are on a fixed income (especially elderly retired people) would rather get DirecTV and I can’t […]
I had barely noticed a rather large woman on her cellphone when I entered the salon. But about halfway through the treatment, I heard her loud and clear.
I spent a couple of years living in Cambridge, England where I learned to speak British English and quickly came to realize Americans speak an entirely different dialect. I came to enjoy noting language differences and sharing my discoveries with my supervisor at work, Dr Andrew Lacey (the Brits don’t use periods or “full stops” […]
I’ve become pretty familiar with phone trees since I started providing phone captioning services for people with hearing disabilities. This service is provided free from the Federal government through phone service taxes. But many of its users struggle with automated answering tools businesses use to reduce the number of live customer service agents. Here in […]
How often do you read the fine print when you sign up for a new membership, open an account, or subscribe to a newsletter? Unless there’s a credit card involved, I don’t even skim the fine print. And if there’s a lot of fine print, I cancel out. But what do you do if you […]