I spent a couple of years living in Cambridge, England where I learned to speak British English and quickly came to realize Americans speak an entirely different dialect. I came to enjoy noting language differences and sharing my discoveries with…
Category: Lifestyle
Personal practices that can impact social and business practices
WiFi Calling To The Faraway Towns
My new-ish smartphone started prompting me a couple of weeks ago to install WiFi calling. Since we’re still getting acquainted, I’d lose the notice as soon as I tapped in my PIN and I’d get sidetracked by something else. But…
The State of the Spoken Langauge
For the past several months I’ve been providing captioning services for people who are hard of hearing and use one of those caption phones that let them read their conversations. Many customers are older people who also use hearing aids.…
Marketing to Seniors By Phone? Keep It Clear and Concise.
I work a part-time job where I have the opportunity to listen in on customer services and marketing to seniors delivered via phone. For the most part, I’m not impressed. Aside from the obvious frauds (and I’m glad to report…
Speak Clearly, Please!
“Can you repeat that?” I find myself asking this a lot. It seems I encounter more people who don’t, or can’t, speak clearly. Many are of a certain generation who are just as stereotyped as the Baby Boomers with whom I…
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